Want to learn more about supporting people with disabilities to speak up
* Gain confidence to support people with disabilities making their own
* Recognise when you are supporting self-advocacy and how not to
overstep the mark
* Gain skills in this emerging contemporary service development
* Support people with disabilities to take advantage of the NDIS and
Come along to Advocacy for Inclusion's Supporting Self-advocacy
Who: Anyone who wants to support people with disabilities to speak up
for themselves: Community and support workers, family members, teachers,
coaches, neighbours - you.
In this course you will learn about:
* Advocacy, self-advocacy and supported decision making
* Skills and strategies to assist people to develop their self-advocacy
* Human rights for people with disabilities
* Balancing duty of care, dignity of risk and self-advocacy
* Local resources & information
Where: Griffin Centre, 20 Genge St, City
When: Wednesday 26 February
9:30 - 4 pm
Cost: $110 per community organisation participant + GST
$150 per government / corporate participant + GST
Please give our training team a call on 6257 4005 for further
information or complete the registration form on our website
http://www.advocacyforinclusion.org to book a place
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Want to learn more about supporting people with disabilities to speak up
Yesterday we attended a roundtable for the Commonwealth Ombudsman’s investigation into complaint management across Commonwealth and ACT government agencies. It was an engaging and productive meeting, with some clear themes emerging across stakeholders. Of course, we shared our experience working with people with disabilities, who face some specific barriers to making and pursuing complaints. Some ideas to make the complaints process easier and more accessible for people with disabilities include:
Introducing a single doorway for people to initiate a complaint about any government service in the ACT. Often there is no clear contact point for making complaints and once a complaint is lodged it can become lost, or responsibility passed from agency to agency. People give up because it costs so much time and energy working through the maze. Everyone would benefit from a single, clear and accessible contact point to make and pursue a complaint, where someone is available to support the person to articulate their complaint and navigate the system.
Facilitating change toward positive complaint cultures. A sense of gratitude for a service, albeit inadequate, inappropriate or even discriminatory, often prevents a person with disability from making complaints. Compounding this, service providers also harbour the mentality that the person should feel grateful to receive any service. If their involvement with the service is mandatory the idea that the person has a right to expect a certain standard and quality of service seems incongruent to some. Service providers can become defensive, disengaged and even vengeful. Complaints are key to developing quality, effective and efficient systems. Agencies need to embrace this and be proactive about gathering and handling complaints from people who are often unlikely to speak up and initiate the process.
Transparency. Too often consumers are kept in the dark after lodging a complaint. When anyone lodges a complaint we want to know what is going on and why certain actions are being taken. Agencies must explain at each point, in formats accessible to the person, what is going on and why in a timely manner. This on its own can show the person that they are being heard and taken seriously, and helps to rebuild trust and productive relationships between the person and agency.
Ensuring access to independent advocacy. People with disabilities sometimes need someone on their side to help them understand the process, organise their concerns and expectations, and to ensure that they are being heard by the service provider. Some people would never have pursued a complaint without the assistance of an advocate; they struggle to be heard and believed due to prejudice against their disability. It is also a daunting and complex process, with the person with disability feeling very small and powerless compared to the government agency. Advocates help the process to become fairer and clearer for the person with disability.
Week 1 of our Men’s Self-advocacy course was a huge success!
Six men eagerly signed up to do the course and week 1 was spent getting to know each other and identifying the content of the course. Each course is tailored to the needs and preferences of the men participating.
In this course we are going to be covering:
· Our strengths & abilities
· Dealing with Crisis and Stress
· Men’s Health
· Relationships & Sexuality
· Managing Emotions, and
· Being Assertive, plus more.
The men identified some areas of their life they would like to improve and we will be working on strategies and resources to achieve those goals over the next 2 months.
The course proved so popular that we have changed our training calendar to fit in another men’s course in May. If you or someone you know is interested in attending please call 6257 4005 or email firstname.lastname@example.org
Human Rights Day 2013 – a personal reflection
Human Rights Day is always exciting for human rights activists worldwide. It’s the time when we all have a look at what is happening, acknowledge the tremendous work each other is doing, and reflect on where we might be going with all this hard work.
10 December 2013 was just like any other in this regard. Messages on twitter first thing in the morning, a stream of messages about specific subjects highlighting the most recalcitrant rights abuses, and various events and panel discussions. Some activists and organisations focus on specific rights or demographics; others use the time to fundraise for their work to continue.
This year I chose to focus on the intersection between disability and gender. No surprises there, this is my special subject and it’s a big one, but where is it going and how do we get better at addressing intersecting human rights abuses?
Speakers at the ACT Human Rights Commission event at the National Library of Australia all specialised outside disability and/or gender, but just about all of them referred to areas that intersect with these two. Both Tom Calma and Hilary Charlesworth acknowledged that intersectionality is where the future of our human rights work lies.
Dr Calma raised awareness about young Aboriginal and Torres Strait Islander people in the justice system. A shocking 45% of the 18-24 age group has disabilities, yet this isn’t formally addressed as a factor in why they are over represented in Australian corrections processes. He noted that we must get better at intersectionality to be able to address the broader range of issues facing Aboriginal people.
Professor Charlesworth reminded us all that the language of human rights is superior to language about discrimination, and that it holds the key to addressing intersecting disadvantage. This was similar to her message at a recent Women with Disabilities ACT Hypothetical which examined the intersection of disability and gender.
So, how do we get better at desiloing? At recognising that a person is a whole being and not just their disability, or just their gender, or just their cultural background? Is approaching our work by considering intersectionality one way to progress it across a range of human rights areas, and will we become more effective by doing this?
I’ll go out on a limb: it is time to consider the rights of the whole person across the range of their life domains. Sometimes this will be about disability, sometimes about gender, sometimes about cultural background or age, but usually it will be about some combination of all of them coming together in that person. Everyone is somehow an intersecting bundle of attributes and demographic labels. Some have privilege, many certainly don’t.
If we safeguard the rights of people rather than safeguard them according to their attributes or circumstances then we might be making a good start. This approach allows us to consider the whole person across the range of rights that everyone has, and by using all of the various human rights instruments that Australia is party to. A person with disability can become a whole person, with rights and inherent dignity regardless of the nature of their disability or where they may find themselves if we acknowledge them as such.
Another Human Rights Day passes, but perhaps this one contributed to setting us on a path to greater things.